Goods must be returned within 14 days of the date you received your item/s.
Goods must have all original packaging and be returned in original condition with your invoice attached.
Product exchanges are like for like and subject to availability at the time the item is returned.
Full priced merchandise is eligible for a refund, exchange or credit note where:
- The item is faulty
- The item is not fit for its intended purpose, or
- The product does not match the sample or our description;
- Any special-order products cannot be returned.
- Machined to order products cannot be returned.
- Custom made products cannot be returned.
- Change of mind returns are at the sole discretion of Specialty Wheel.
RETURNING YOUR PURCHASE
Purchases made online may be returned to our store Showwheels.
RETURNS/EXCHANGES U18 172 CANTERBURY RD BAYSWATER NTH 3153 Costs will vary depending on your location and the weight of your parcel. Please pack your parcel carefully as damage incurred in transit to is the responsibility of the customer.
PLEASE NOTE: Shipping and handling charges are non-refundable. If you return a product on which duty and tax has been paid, we are unable to refund such duty or taxes. Please allow 14 days for return/exchange processing. We will notify you via email when the process is complete.